Terms & Conditions
1. Service Scope
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We provide mobile vehicle detailing services at the location specified by the customer.
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Services are performed according to the package selected at the time of booking.
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Any additional work requested outside of the agreed service may incur extra charges.
2. Vehicle Condition
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Prices are based on vehicles in average condition. Excessive dirt, pet hair, stains, or other conditions may require additional fees.
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We reserve the right to adjust pricing or refuse service if the vehicle’s condition poses a health or safety risk.
3. Access & Location Requirements
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The customer must provide access to the vehicle and ensure there is adequate space for our team to work safely.
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A safe, legal, and accessible work area must be available (e.g., driveway, parking lot, or street parking where allowed).
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For some services, access to water and/or power may be required unless otherwise arranged.
4. Appointments & Cancellations
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A deposit may be required to secure your appointment.
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Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid forfeiting your deposit.
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No-shows will result in the deposit being forfeited.
5. Liability
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While we take great care, Detailed Mobile is not responsible for pre-existing damage, wear, or defects in your vehicle’s finish, upholstery, or mechanical systems.
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We are not liable for damage caused by rust, loose trim, faulty seals, or pre-existing structural issues.
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Customers are responsible for removing personal items from the vehicle before service. We are not responsible for lost or damaged personal belongings.
6. Weather Conditions
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Appointments may be rescheduled due to unsafe or unsuitable weather conditions (e.g., heavy rain, extreme heat, lightning). We will contact you promptly to arrange a new date.
7. Payment
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Payment is due upon completion of service unless prepaid.
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We accept cash, credit/debit cards, and approved electronic payment methods.
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All deposits are applied toward the final bill.
8. Satisfaction Guarantee
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If you are not satisfied with your service, notify us within 24 hours and we will return to address the issue at no additional charge.
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Refunds are only issued if we are unable to resolve the concern (see our Refund Policy).
9. Changes to Terms
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Detailed Mobile may update these Terms at any time. The updated date will be posted at the bottom of this page.
Last Updated: 8/10/25
For questions about these Terms & Conditions, contact us at: